Free 0345 Numbers, Latest Costs and Charges

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What Are 0345 Numbers


0345 Numbers are non-geographic numbers that are used by many large companies to route calls to their call centres. 03 numbers are inclusive in your calls allowance or are otherwise charged at “geographic rate” (basically the rate you would pay to call an 01 or 02 number – we’ve put a breakdown of the costs below though). This is because Ofcom regulations require phone number providers to treat 03 numbers the same as 01 and 02 numbers regardless if you are on a landline or mobile phone.

As a result, companies are now swapping their 0845 number to 0345 numbers and this includes most retailers, government departments and financial organisations.


0345 Number Costs


Below we have provided a breakdown of information about their costs on Landlines and Mobile Phones. As a quick guide 0345 numbers cost up to 12p per minute of a landline and between 3p – 45p per minute of a mobile although the actual cost depends on:

  • Your Phone (Landline or Mobile) Network Provider
  • Your Phone (Landline or Mobile) Package
  • When You Are Calling

For a full breakdown of your provider 0345 numbers cost per minute please refer to the information below or contact your provider directly.

How Much Does It Cost To Call 0345 Numbers From A Mobile?


Essentially 01 and 02 numbers are classified as the same as an 0345 number. So when you call 0345 numbers from your mobile if you have a contract with “free minutes” then your call will not cost you an extra as your minutes will be used instead (think of it as ‘free’). However, if you do not have any of your minutes left then you will be charged to call an 0345 number from your mobile phone – afterall they are not a freephone number!

Typically calls from your mobile – outside of your free minutes – will cost anywhere between 3p and 45p per minute. As a result we have provided a breakdown of the standard call cost from the different UK mobile phone networks if you don’t have any free minutes left or are on pay as you go (you may need to scroll across on mobile):

Mobile Phone Network Price Per Minute
3 (Three) – 0345 Call Costs & Charges 3p Per Minute
AfriMobile – 0345 Call Costs & Charges 10p Per Minute
Allpay Mobile – 0345 Call Costs & Charges 15p Per Minute
Asda Mobile – 0345 Call Costs & Charges 8p Per Minute
Banana Mobile – 0345 Call Costs & Charges 14p Per Minute
CMobile – 0345 Call Costs & Charges 14p Per Minute
Delight Mobile – 0345 Call Costs & Charges 3p Per Minute
Dialog Vizz – 0345 Call Costs & Charges 9p Per Minute
DiDa Mobile – 0345 Call Costs & Charges 10p Per Minute
Donate Mobile – 0345 Call Costs & Charges 20p Per Minute
Econet – 0345 Call Costs & Charges 10p Per Minute
EE – 0345 Call Costs & Charges 30p Per Minute
Family Mobile – 0345 Call Costs & Charges 8p Per Minute
Freedomtalk – 0345 Call Costs & Charges 8p Per Minute
giffgaff – 0345 Call Costs & Charges 10p Per Minute
GT Mobile – 0345 Call Costs & Charges 3p Per Minute
iCard Mobile – 0345 Call Costs & Charges 8p Per Minute
Kontakt Mobile – 0345 Call Costs & Charges 9p Per Minute
Lebara Mobile – 0345 Call Costs & Charges 19p Per Minute
Lomo Mobile – 0345 Call Costs & Charges 10p Per Minute
LycaMobile – 0345 Call Costs & Charges 15p Per Minute
Now Mobile – 0345 Call Costs & Charges 10p Per Minute
O2 – 0345 Call Costs & Charges 35p Per Minute
Orange – 0345 Call Costs & Charges 25p Per Minute
OVIVO Mobile – 0345 Call Costs & Charges 8p Per Minute
RSPCA Mobile – 0345 Call Costs & Charges 14p Per Minute
Sainsbury’s – 0345 Call Costs & Charges 8p Per Minute
Simple Call Mobile – 0345 Call Costs & Charges 4p Per Minute
Smart Pinoy – 0345 Call Costs & Charges 10p Per Minute
Talk Home Mobile – 0345 Call Costs & Charges 10p Per Minute
Talkmobile Essentials – 0345 Call Costs & Charges 8p Per Minute
Talkmobile Rewards – 0345 Call Costs & Charges 25p Per Minute
Talkxtra – 0345 Call Costs & Charges 7p Per Minute
Tello – 0345 Call Costs & Charges 3p Per Minute
Tesco Lite – 0345 Call Costs & Charges 8p Per Minute
Tesco Mobile – 0345 Call Costs & Charges 25p Per Minute
The Co-operative Mobile – 0345 Call Costs & Charges 8p Per Minute
The People’s Operator – 0345 Call Costs & Charges 12.5p Per Minute
T-Mobile – 0345 Call Costs & Charges 30p Per Minute
Tru – 0345 Call Costs & Charges 36p Per Minute
Vectone – 0345 Call Costs & Charges 15p Per Minute
Victory Mobile – 0345 Call Costs & Charges 4p Per Minute
Virgin Mobile – 0345 Call Costs & Charges 26p Per Minute
Virgin Mobile Simply – 0345 Call Costs & Charges 8p Per Minute
Vodafone – 0345 Call Costs & Charges 30p Per Minute
White Mobile – 0345 Call Costs & Charges 6p Per Minute
Wildlife Mobile – 0345 Call Costs & Charges 18p Per Minute

How Much Does It Cost To Call 0345 Numbers From A Landline?


When you call from a UK landline, phone companies are not allowed to charge you any more than call to standard geographic numbers (01 or 02 numbers). Additionally, 0345 numbers must be included in any of the discount schemes and/or inclusive minutes that you are provided with for 01 or 02 numbers. If you do not have any ‘free minutes’ with your landline provider then as a general guide they should cost up to 12p per minute although, we recommend checking with your provider as the call cost sometimes varies depending upon the day and time of call.